Return & Refund Policy

Applicability

Exam Arena offers two types of paid products: (1) individual courses and test series, and (2) subscription plans. This policy explains how refunds apply to each.

Individual Courses & Test Series

Refund requests for individually purchased courses or test series are considered only if raised within 24 hours of enrollment.

Eligibility also depends on the extent to which the course content has been utilized. If content has been substantially accessed, downloaded, or consumed within that 24-hour window, the refund request may be declined or only partially approved, at our discretion.

Requests submitted after 24 hours from enrollment are not eligible for a refund.

Subscriptions

Subscription plans are non-refundable once activated. This includes all subscription fees, whether billed as a one-time charge or as part of a recurring cycle.

If you no longer wish to continue, you can disable auto-renewal at any time from your Profile page. Your subscription will remain active until the end of the current billing period, after which it will not renew and no further charges will be made. Refer to our Cancellation Policy for details.

Refund Process

To request a refund for an eligible individual course or test series, please email us at support@examarena.online within 24 hours of enrollment, with your order details and reason for the request.

Approved refunds will be processed within 7-10 business days.

Refund Mode

Refunds will be credited to the original payment method used during purchase. The actual credit timeline may depend on your bank or payment provider.

Returns

As our products are delivered digitally, physical returns are not applicable.